This notice explains how Monsoon Grove Spices handles information submitted through this website.
Information you provide
Our trade enquiry form asks for your name, work email and message. Company, destination country and phone or WhatsApp details are optional. Please avoid including payment information or sensitive personal data.
How we use it
We use enquiry information to assess and respond to your request, discuss specifications and commercial arrangements, and maintain related business correspondence. Submitting an enquiry does not subscribe you to a marketing newsletter.
Storage and access
Enquiries are stored in a private location outside the public website files. Access should be limited to the people and service providers involved in operating the website and handling your request. Relevant details may need to be discussed with a supplier or service provider to prepare a response.
When email notifications are enabled, Microsoft Azure Communication Services sends your enquiry details to our team’s inbox. Your email address is used as the reply address, and we retain the notification’s processing status to manage delivery. These providers may process information outside your country. See Microsoft’s privacy statement.
Retention and your choices
We retain information for the enquiry and any related business relationship, taking applicable record-keeping requirements into account. You can request access, correction or deletion, or object to further contact, through the contact form. Include the enquiry reference if available.
Cookies and analytics
This website does not use advertising cookies or third-party analytics. Fonts and website images are served with the site. Hosting providers may process basic request logs for site operation and security.
Contact
For privacy questions, address your request to Monsoon Grove Spices through the contact form and mention “Privacy request” in the message.